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"Organizations typically adopt a consistent decentralization or centralization philosophy across all their business functions." Do you agree? Explain.

Short Answer

Expert verified
Organizations may prefer a mixed approach, centralizing some functions while decentralizing others, based on strategic needs.

Step by step solution

01

Understanding Centralization and Decentralization

Centralization means that decision-making authority is concentrated at the top level of management, whereas decentralization involves distributing decision-making authority closer to the operational level or across various departments. This provides greater autonomy to operational managers.
02

Identify the Factors Influencing the Structure

Organizations often decide their structure based on factors such as the nature of the business, size of the organization, geographical diversity, and management philosophy. While some organizations choose to centralize to maintain control and uniformity, others may decentralize to be more flexible and responsive to local needs.
03

Analyzing Organizational Strategy

An organization's strategy can also dictate its preference. For example, a company with a diverse product range might decentralize to let experts manage their specific fields, while a company focused on cost-efficiency might centralize to unify processes.
04

Weighing the Benefits and Drawbacks

Centralization can ensure consistency and reduce costs through standardized processes. However, it may slow decision making. Decentralization can encourage innovation and adaptability, but risk inconsistency and higher costs. Organizations must weigh these factors at different levels of operation.
05

Conclusion

Organizations may adopt a mixed approach depending on the function. While production might be centralized for efficiency, sales could be decentralized to better respond to market changes. This highlights that a consistent philosophy isn't always adopted across all functions.

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Key Concepts

These are the key concepts you need to understand to accurately answer the question.

Organizational Structure
The term 'Organizational Structure' refers to how an organization arranges people and jobs so its work can be performed and its goals met. It acts as a framework within which the company functions. Depending on whether an organization is centralized or decentralized, its structure will differ.
Centralization involves a top-down structure where the highest levels of management hold most of the decision-making power. This often results in a well-organized and controlled environment where strategies and policies are implemented uniformly across the organization.
In contrast, decentralization features a flatter structure where authority is shared across various departments or units. This can create a more agile organization, where local managers can respond quickly to occurrences and have more freedom to innovate.
Decision-Making Authority
Decision-making authority—who makes the decisions and who implements them—is essential in understanding centralization and decentralization. In a centralized organization, the decision-making authority is maintained by upper management, ensuring consistency and streamlined processes. This enables the organization to maintain control over its operations and strategic directions.
On the other hand, a decentralized organization distributes decision-making power to lower levels. This means leaders and managers operating on the front lines gain the authority to make decisions. This can lead to faster decision-making processes and tailor strategies to local markets and operational requirements. While decentralization brings agility, it also requires effective communication to avoid misalignment with top-level goals.
Management Philosophy
Management philosophy is a critical component that influences whether an organization centralizes or decentralizes its operations. This philosophy represents beliefs and attitudes regarding employee empowerment, control, and management. It essentially dictates how an organization will implement its operational tactics.
An organization with a centralized philosophy might prioritize control and uniformity across its functions, valuing cost control, consistency, and predictability of outcomes. In contrast, one with a decentralized philosophy may foster innovation and creativity by empowering individual departments to make decisions, often prioritizing responsiveness and customization in its market strategy. Both philosophies have their strengths and challenges, and the choice can ultimately shape the organization's culture and success.
Operational Managers
Operational managers play a significant role in the decentralization model. They are the link between strategic decisions made by top management and the day-to-day operations within departments. In a decentralized organization, these managers enjoy more autonomy and decision-making power, allowing them to tailor operations to fit the specific needs and dynamics of their department or market.
This autonomy aids rapid response to problems or opportunities without having to go through a lengthy chain of command found in centralized structures. However, operational managers must align their decisions with the overall strategic goals of the organization to ensure cohesion. Success, therefore, depends on their ability to manage resources effectively while maintaining a connection with top-level management to ensure consistency with the broader organizational objectives.
Organizational Strategy
Organizational strategy significantly impacts whether an organization adopts a centralized or decentralized approach. This strategy encompasses a company's long-term goals and the methods it uses to achieve them, which affects its preference for centralization or decentralization.
A company aiming for cost-efficiency might opt for a centralized strategy, focusing on uniformity and consistency, which can lower costs by standardizing processes and minimizing duplication. In contrast, companies needing agile operations to deal with diverse and rapidly changing markets might favor decentralization. Here, they benefit from the expertise of managers at local levels who understand their specific market's intricacies and can make swift decisions to capitalize on opportunities or mitigate risks.
Ultimately, the choice between centralization and decentralization should align with the organization's overarching objectives and market realities.

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Most popular questions from this chapter

Name three benefits and two costs of decentralization.

Argone division of Gemini Corporation is located in the United States. Its effective income tax rate is \(30 \%\). Another division of Gemini, Calcia, is located in Canada, where the income tax rate is \(42 \%\). Calcia manufactures, among other things, an intermediate product for Argone called IP-2007. Calcia operates at capacity and makes 15,000 units of IP-2007 for Argone each period, at a variable cost of \(\$ 60\) per unit. Assume that there are no outside customers for IP-2007. Because the IP-2007 must be shipped from Canada to the United States, it costs Calcia an additional S4 per unit to ship the IP-2007 to Argone. There are no direct fixed costs for IP-2007. Calcia also manufactures other products. A product similar to IP-2007 that Argone could use as a substitute is available in the United States for \(\$ 75\) per unit. 1\. What is the minimum and maximum transfer price that would be acceptable to Argone and Calcia for IP-2007, and why? 2\. What transfer price would minimize income taxes for Gemini Corporation as a whole? Would Calcia and Argone want to be evaluated on operating income using this transfer price? 3\. Suppose Gemini uses the transfer price from requirement 2 , and each division is evaluated on its own after-tax division operating income. Now suppose Calcia has an opportunity to sell 8,000 units of IP-2007 to an outside customer for \$68 each. Calcia will not incur shipping costs because the customer is nearby and offers to pay for shipping. Assume that if Calcia accepts the special order, Argone will have to buy 8,000 units of the substitute product in the United States at \(\$ 75\) per unit. a. Will accepting the special order maximize after-tax operating income for Gemini Corporation as a whole? b. Will Argone want Calcia to accept this special order? Why or why not? c. Will Calcia want to accept this special order? Explain. d. Suppose Gemini Corporation wants to operate in a decentralized manner. What transfer price should Gemini set for IP-2007 so that each division acting in its own best interest takes actions with respect to the special order that are in the best interests of Gemini Corporation as a whole?

The Bosh Corporation makes and sells 20,000 multisystem music players each year. Its assembly division purchases components from other divisions of Bosh or from external suppliers and assembles the multisystem music players. In particular, the assembly division can purchase the CD player from the compact disc division of Bosh or from Hawei Corporation. Hawei agrees to meet all of Bosh's quality requirements and is currently negotiating with the assembly division to supply 20,000 CD players at a price between \(\$ 44\) and \(\$ 52\) per CD player. A critical component of the CD player is the head mechanism that reads the disc. To ensure the quality of its multisystem music players, Bosh requires that if Hawei wins the contract to supply CD players, it must purchase the head mechanism from Bosh's compact disc division for \(\$ 24\) each. The compact disc division can manufacture at most 22,000 CD players annually. It also manufactures as many additional head mechanisms as can be sold. The incremental cost of manufacturing the head mechanism is \(\$ 18\) per unit. The incremental cost of manufacturing a CD player (including the cost of the head mechanism) is \(\$ 30\) per unit, and any number of CD players can be sold for \(\$ 45\) each in the external market. 1\. What are the incremental costs minus revenues from sale to external buyers for the company as a whole if the compact disc division transfers 20,000 CD players to the assembly division and sells the remaining 2,000 CD players on the external market? 2\. What are the incremental costs minus revenues from sales to external buyers for the company as a whole if the compact disc division sells 22,000 CD players on the external market and the assembly division accepts Hawei's offer at (a) \(\$ 44\) per \(\mathrm{CD}\) player or (b) \(\$ 52\) per \(\mathrm{CD}\) player? 3\. What is the minimum transfer price per CD player at which the compact disc division would be willing to transfer 20,000 CD players to the assembly division? 4\. Suppose that the transfer price is set to the minimum computed in requirement 3 plus \(\$ 2\), and the division managers at Bosh are free to make their own profit-maximizing sourcing and selling decisions. Now, Hawei offers 20,000 CD players for \(\$ 52\) each. a. What decisions will the managers of the compact disc division and assembly division make? b. Are these decisions optimal for Bosh as a whole? c. Based on this exercise, at what price would you recommend the transfer price be set?

Jackson Markets, a chain of traditional supermarkets, is interested in gaining access to the organic and health food retail market by acquiring a regional company in that sector. Jackson intends to operate the newly-acquired stores independently from its supermarkets. One of the prospects is Health Source, a chain of twenty stores in the mid- Atlantic. Buying for all twenty stores is done by the company's central office. Store managers must follow strict guidelines for all aspects of store management in an attempt to maintain consistency among stores. Store managers are evaluated on the basis of achieving profit goals developed by the central office. The other prospect is Harvest Moon, a chain of thirty stores in the Northeast. Harvest Moon managers are given significant flexibility in product offerings, allowing them to negotiate purchases with local organic farmers. Store managers are rewarded for exceeding self-developed return on investment goals with company stock options. Some managers have become significant shareholders in the company, and have even decided on their own to open additional store locations to improve market penetration. However, the increased autonomy has led to competition and price cutting among Harvest Moon stores within the same geographic market, resulting in lower margins. 1\. Would you describe Health Source as having a centralized or a decentralized structure? Explain. 2\. Would you describe Harvest Moon as having a centralized or a decentralized structure? Discuss some of the benefits and costs of that type of structure. 3\. Would stores in each chain be considered cost centers, revenue centers, profit centers, or investment centers? How does that tie into the evaluation of store managers? 4\. Assume that Jackson chooses to acquire Harvest Moon. What steps can Jackson take to improve goal congruence between store managers and the larger company?

The Allison-Chambers Corporation, manufacturer of tractors and other heavy farm equipment, is organized along decentralized product lines, with each manufacturing division operating as a separate profit center. Each division manager has been delegated full authority on all decisions involving the sale of that division's output both to outsiders and to other divisions of Allison- Chambers. Division \(C\) has in the past always purchased its requirement of a particular tractor-engine component from division A. However, when informed that division \(A\) is increasing its selling price to \(\$ 150,\) division C's manager decides to purchase the engine component from external suppliers. 1\. Assume that there are no alternative uses for internal facilities of division A. Determine whether the com pany as a whole will benefit if divisision C purchases the component from external suppliers for \(\$ 135\) per unit What should the transfer price for the component be set at so that division managers acting in their own divisisions' best interests take actions that are also in the bestinterest of the company as a whole? 2\. Assume that internal facilities of division A would not otherwise be idle. By not producing the 1,000 units for division C, divisision A's equipment and other facilities would be used for other production operations that would result in annual cash-operating savings of \(\$ 18,000\). Should division C purchase from external suppliers? Show your computations. 3\. Assume that there are no alternative uses for division A's internal facilitites and that the price from out siders drops \(\$ 20 .\) Should division C purchase from external suppliers? What should the transfer price for the component be set at so that division managers acting in their own divisisions' best interests take actions that are also in the best interest of the company as a whole?

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