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Happy customers Refer to Exercise 53.

a. Explain why the sample results give some evidence for the alternative hypothesis.

b. Calculate the standardized test statistic and P-value.

c. What conclusion would you make?

Short Answer

Expert verified

Part a) We then know that the sample means 6.37and 5.91differences which agree with the alternative hypothesis Ha:μ1≠μ2that the means are different and thus the sample results give evidence for the alternative hypothesis.

Part b) TheP-value isP<0.001orP=0.0002and thet=3.892

Part c) We conclude that the mean reliability ratings of all Angle and Hispanic bank customers differ significantly.

Step by step solution

01

Part a) Step 1: Given information

x¯1=6.37x¯2=5.91n1=92n2=86s1=0.60s2=0.93

02

Part a) Step 2: Explanation

The given claim is that there is a disparity in the means.

Now we must determine the most appropriate hypotheses for a significance test.

As a result, either the null hypothesis or the alternative hypothesis is the claim. According to the null hypothesis, the population proportions are equal. If the claim is the null hypothesis, the alternative hypothesis is the polar opposite of the null hypothesis.

Therefore, the appropriate hypotheses for this are:

H0:μ1=μ2Ha:μ1notequaltoμ2

Where we have,

μ1=the true mean of all Angle bank customers' reliability ratings.

μ2=is the true mean of all Hispanic bank customers' reliability ratings.

We then know that the sample means 6.37and 5.91difference which agrees with the alternative hypothesis Ha:μ1≠μ2that the means are different and thus the sample results give evidence for the alternative hypothesis.

03

Part b) Step 1: Given information

x¯1=6.37x¯2=5.91n1=92n2=86s1=0.60s2=0.93

04

Part b) Step 2: Explanation

The given claim is that there is a disparity in the means.

Now we must determine the most appropriate hypotheses for a significance test.

As a result, either the null hypothesis or the alternative hypothesis is the claim. According to the null hypothesis, the population proportions are equal. If the claim is the null hypothesis, the alternative hypothesis is the polar opposite of the null hypothesis.

Therefore, the appropriate hypotheses for this are:

H0:μ1=μ2Ha:μ1notequaltoμ2

Where we have,

μ1=the true mean of all Angle bank customers' reliability ratings.

μ2=is the true mean of all Hispanic bank customers' reliability ratings.

Locate the following test statistics:

t=(x¯1-x¯2)-(μ1-μ2)s12n1+s22n2=6.37-5.91-00.60292+0.93286=3.892

Now, the degree of freedom will be:

df=min(n1-1,n2-1)=min(92-1,86-1)=85

Hence, the student's T distribution table in the appendix does not contain the value of df=85so we will take the nearest value So the P-value will be:

P<2(0.0005)=0.001

On the other hand by using the calculator command: 2×tcdf(3.892,1E99,85)) which results in the P-values as 0.0002
Therefore, the P-value is P<0.001orP=0.0002and thet=3.892

05

Part c) Step 1: Given information

From parts (a) and (b), we have,

x¯1=6.37x¯2=5.91n1=92n2=86s1=0.60s2=0.93

06

Part c) Step 2: Explanation

For this, the following hypotheses are appropriate:

H0:μ1=μ2Ha:μ1notequaltoμ2

And the P-value is P<0.001or P=0.0002and the t=3.892

And we know that the null hypothesis is rejected if the P-value is less than or equal to the significance level.

P<0.05⇒RejectH0

Therefore, we conclude that the mean reliability ratings of all Angle and Hispanic bank customers differ significantly.

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