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Made-to-order delivery times.Refer to the data on delivery times for a made-to-order product, Exercise 2.34 (p. 87). The delivery times (in days) for a sample of 25 orders are repeated in the accompanying table. (Times marked by an asterisk are associated with customers who subsequently placed additional orders with the company.) Identify any unusual observations (outliers) in the data set, and then use the results to comment on the claim that repeat customers tend to have shorter delivery times than one-time customers.

50* 64* 56* 43* 64* 82* 65* 49* 32* 63* 44* 71 54* 51* 102 49* 73* 50* 39* 86 33* 95 59* 51* 68

Short Answer

Expert verified

Answer:

There are no outliers in the data set. It observed that the delivery time for repeat customers is less than the delivery time for one time customers.

Step by step solution

01

Identifying any outliers in the data set

We will use the z-score method to find the outliers. For that, we will first arrange the data in ascending order.

(32, 33, 39, 43, 44, 49, 49, 50, 50, 51, 51, 54, 56, 59, 63, 64, 64, 65, 68, 71, 73, 82, 86, 95, 102)

In order to calculate the z-score we require mean and the standard deviation. So next we will calculate that.

Mean=SumofallobservationsNo.ofobservations=149325=59.72

Variance=x-xn-1=3-59.722+3-59.722+39-59.722+43-59.722+44-59.722+49-59.722+49-59.722+50-59.722+50-59.722+51-59.722+ (51-59.72)2+54-59.722+56-59.722+59-59.722+63-59.722+64-59.722+64-59.722+65-59.722+68-59.722+71-59.722+73-59.722+73-59.722+82-59.722+86-59.722+95-59.722+102-59.72225 - 1=7723.0424=321.79

StandardDeviation=Variance=321.79=17.94

02

Finding the outlier

Scores whose z score lies beyond -3 and 3 are outliers

z=x-=32-59.7217.94=-1.54

Since the z score for 32 is -1.54 it is not an outlier.

z=x-=95-59.7217.94=1.966

As the z score of 95 is 1.966 it is not an outlier.

z=x-=102-59.7217.94=2.35

Since the z score of 102 is 2.35 it is not an outlier but a suspect outlier.

Therefore, there are no outliers in this data set.

03

Commenting on the repeat customer’s trend

It is observed that the z scores of repeat customer鈥檚 lies well within 2 standard deviations from mean and the scores of onetime customers is close to or beyond 2 standard deviations from mean. Therefore, we can say that the delivery time for repeat customers is indeed less.

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Rank

University

Public/

Private

Academic Reputation Score

(100 pt. scale)

Average Financial Aid Awarded

Average Net Cost Attend

Median Salary During Early Career

% High Meaning

%Stem Degrees

1

Harvard University

Private

99

\(41,555

\)14,455

\(61,400

65%

28%

5

Yale University

Private

97

\)39,771

\(18,479

\)60,300

68%

21%

20

University of

California Berkeley

Public

79

\(16,141

\)16,178

\(59,500

50%

31%

23

University of Virginia

Public

76

\)16,834

\(12,672

\)54,700

52%

24%

27

Carnegie Mellon

University

Private

76

\(24,263

\)33,257

\(64,700

46%

51%

47

Pepperdine University

Private

60

\)29,926

\(25,345

\)48,300

51%

4%

Question: Corporate sustainability of CPA firms.Refer to the Business and Society(March 2011) study on the sustainability

behaviors of CPA corporations, Exercise 2.48 (p. 96). Numerical measures of variation for level of support for the 992 senior managers are shown in the accompanying Minitab printout.

Descriptive Statistics: Support

Variable

N

Mean

StDev.

Variance

Minimum

Maximum

Range

Support

992

67.755

26.871

722.036

0.000

155.000

155.000

a.Locate the range on the printout. Comment on the accuracy of the statement: 鈥淭he difference between the largest and smallest values of level of support for the 992 senior managers is 155 points.鈥

b.Locate the variance on the printout. Comment on the accuracy of the statement: 鈥淥n average, the level of support for corporate sustainability for the 992 senior managers is 722 points.鈥

c.Locate the standard deviation on the printout. Does the distribution of support levels for the 992 senior managers have more or less variation than another distribution with a standard deviation of 50? Explain.

d.Which measure of variation best describes the distribution of 992 support levels? Explain.

Using only integers between 0 and 10, construct two data sets with at least 10 observations each so that the two sets have the same mean but different variances. Construct dot plots for each of your data sets and mark the mean of each data set on its dot diagram.

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