Chapter 6: Q137SE (page 378)
鈥淥ut of control鈥 production processes. When companies employ control charts to monitor the quality of their products, a series of small samples is typically used to determine if the process is 鈥渋n control鈥 during the period of time in which each sample is selected. (We cover quality-control charts in Chapter 13.) Suppose a concrete-block manufacturer samples nine blocks per hour and tests the breaking strength of each. During 1 hour鈥檚 test, the mean and standard deviation are 985.6 pounds per square inch (psi) and 22.9 psi, respectively. The process is to be considered 鈥渙ut of control鈥 if the true mean strength differs from 1,000 psi. The manufacturer wants to be reasonably certain that the process is really out of control before shutting down the process and trying to determine the problem. What is your recommendation?
Short Answer
It can recommend to the manufacturer that process is under control and need not shutdown the process.
