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Chapter 2: Q.10-3OQ. (page 253)

Question: How much time on average would a server need to spend on a customer to achieve a service rate of 20 customers per hour?

Short Answer

Expert verified

Answer

The average time on location is the standard length of time I saw your area. A tall bounce rate implies a low average time went through on-location 鈥� clients are not long enough to require the specified activity for accomplishing your commerce goals.

Step by step solution

01

Average time calculation process

Operations Administration Nuts and bolts:

Calculation of the time within the line / waiting time. With activity time = service time calculate (average preparing time p) (utilization / 1 鈥� utilization) = utilization factor

02

Time on average would a server need to spend on a customer to achieve a service rate of 20 customers per hour is

A server has to complete a service rate of 20 customers per hour.

Calculated the average time the server needs to spend on each customer as follows:

The service rate, 渭= 20 customers for 1 hour.

20 customers are served by the service facility in 60 minutes.

The average service time is,

1渭=120=0.05perhouri.e3minutes

Hence, a server has to spend an average of 3 minutes on a customer to achieve a service rate of 20 customers per hour.

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