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A small barbershop, operated by a single barber, has room for at most two customers. Potential customers arrive at a Poisson rate of three per hour, and the successive service times are independent exponential random variables with mean \(\frac{1}{4}\) hour. What is (a) the average number of customers in the shop? (b) the proportion of potential customers that enter the shop? (c) If the barber could work twice as fast, how much more business would he do?

Short Answer

Expert verified
The average number of customers in the shop is approximately 1.1429, and the proportion of potential customers that enter the shop is approximately 0.7857. If the barber works twice as fast, the average number of customers in the shop becomes approximately 0.9926 (a decrease of about 0.150 customers), while the proportion of potential customers that enter the shop increases to approximately 0.9661.

Step by step solution

01

Define the parameters of the queueing system

We have an M/M/1 queueing system with a limited waiting room of size 2. The parameters of the system are: 1. Arrival rate (位): 3 customers per hour 2. Service rate (碌): 4 customers per hour (since they have an average service time of \(\frac{1}{4}\) hour) 3. Maximum number of customers in the system (c): 2
02

Calculate the traffic intensity

The traffic intensity (蟻) is given by the ratio of the arrival rate to the service rate, i.e., \(\rho = \frac{\lambda}{\mu}\). Plugging in 位=3 and 碌=4, we get: \[ \rho = \frac{3}{4} \]
03

Calculate the probability of zero customers in the system

The probability of zero customers in the system (P鈧) is given by the following formula: \[ P_0 = \frac{1}{1+\rho+\rho^2} \] Plugging in 蟻=\(\frac{3}{4}\), we get: \[ P_0 = \frac{1}{1+(\frac{3}{4})+(\frac{3}{4})^2} \approx 0.5714\]
04

Calculate the average number of customers in the shop (L)

The average number of customers in the system (L) is given by the following formula: \[ L = \rho + \frac{\rho^2(2-\rho)}{2(1-\rho^2)}\] Plugging in 蟻=\(\frac{3}{4}\), we get: \[ L = \frac{3}{4} + \frac{(\frac{3}{4})^2(2-\frac{3}{4})}{2(1-(\frac{3}{4})^2)} \approx 1.1429 \] The average number of customers in the shop is approximately 1.1429.
05

Calculate the proportion of potential customers that enter the shop

The probability of the shop being full, i.e., having two customers in the system is given by P鈧. \[P_2 = P_0 \cdot \rho^2\] Plugging in P鈧\(\approx 0.5714\) and 蟻=\(\frac{3}{4}\), we get: \[ P_2 \approx 0.5714 \cdot (\frac{3}{4})^2 \approx 0.2143 \] The proportion of potential customers that enter the shop is 1 - P鈧, which is approximately \( 1-0.2143 = 0.7857 \).
06

Calculate the effect of doubling the barber's speed on business

If the barber works twice as fast, the service rate will be doubled, i.e., 碌' = 8 customers per hour. Recalculate the traffic intensity (蟻'), probability of zero customers (P鈧'), average number of customers in the shop (L'), and the proportion of potential customers that enter the shop. 1. New traffic intensity, 蟻' = \(\frac{\lambda}{\mu'} = \frac{3}{8}\) 2. New probability of zero customers, P鈧' = \[\frac{1}{1+\frac{3}{8}+(\frac{3}{8})^2} \approx 0.6912\] 3. New average number of customers, L' = \[\frac{3}{8} + \frac{(\frac{3}{8})^2(2-\frac{3}{8})}{2(1-(\frac{3}{8})^2)} \approx 0.9926 \] 4. New proportion of potential customers that enter the shop, 1 - P鈧' = \[1 - 0.6912 \cdot (\frac{3}{8})^2 \approx 0.9661 \] The difference in the average number of customers in the shop is L' - L: \[ 0.9926 - 1.1429 = -0.1503 \approx -0.150\] Doubling the barber's speed won't significantly affect the number of customers in the shop, as the difference is approximately -0.150; instead, it will improve the proportion of potential customers that enter the shop (from 0.7857 to 0.9661).

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