It's a Dog's World (IDW) makes toys for big breed puppies. IDW's managers have
recently learned that they can calculate the average waiting time for an order
from the time an order is received till the time manufacturing starts. They
have asked for your help and have provided the following information.
Expected number of orders for the product: 3,200
Manufacturing time per order: 5 hours
Annual machine capacity in hours: 18,000
1\. Calculate the average waiting time per order.
2\. After learning about the average waiting time, IDW's managers are
confused. They do not understand why, if annual machine capacity is greater
than the average number of orders for the product, there would be any waiting
time at all. Write a memo to clarify the situation.
3\. The managers have asked for your suggestions on what they can do to
minimize or eliminate waiting time. How would you respond?