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91Ó°ÊÓ

For each of the following service departments, identify an activity base that could be used for charging the expense to the profit center. a. Accounts receivable d. Legal b. Electronic data processing e. Telecommunications c. Central purchasing f. Duplication services

Short Answer

Expert verified
Identify activity bases for departments: invoices for accounts receivable, computer hours for data processing, purchase orders for purchasing, billable hours for legal, call minutes for telecommunications, and copies made for duplication services.

Step by step solution

01

Identifying Activity Base for Accounts Receivable

For the accounts receivable department, an appropriate activity base for charging expenses could be the number of invoices processed. This is because the effort and resources needed by the accounts receivable department are often correlated with the volume of invoices.
02

Determining Activity Base for Electronic Data Processing

For the electronic data processing department, the number of computer hours used or the volume of data processed can serve as a suitable activity base. This reflects how processing workload is the main driver of departmental expenses.
03

Selecting Activity Base for Central Purchasing

In the case of central purchasing, the activity base could be the number of purchase orders processed. This is because central purchasing efforts are primarily related to the volume of procurement actions.
04

Assigning Activity Base for Legal Services

For legal services, a good activity base might be the number of billable hours or cases handled. This is reflective of the main activities and the time-intensive nature of legal work.
05

Choosing Activity Base for Telecommunications

For the telecommunications department, a relevant activity base could be the number of call minutes or data usage. This is because telecommunications costs often increase with the volume of communication.
06

Selecting Activity Base for Duplication Services

For duplication services, the number of copies made would make a suitable activity base. This reflects how the workload for duplication services correlates directly with the volume of copies produced.

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Key Concepts

These are the key concepts you need to understand to accurately answer the question.

Understanding Service Department Expenses
Service department expenses are the costs incurred by departments that provide essential services to support other parts of the organization. These departments do not directly generate revenue but play a crucial role in enabling profit centers to function effectively. Examples include accounts receivable, legal services, and central purchasing. Understanding how these expenses are structured and allocated is important for accurate financial planning and management.

To effectively manage these costs, an organization must identify appropriate activity bases that reflect the workload or consumption of services. By doing so, organizations can allocate costs in a way that is fair and representative of the services received. For example, the accounts receivable expenses could be linked to the number of invoices processed, while legal services may be tied to billable hours. By selecting an accurate activity base, the organization ensures that service department costs are properly distributed among different profit centers. This improves transparency and aids in efficient profit center management.
Cost Allocation in Accounting
Cost allocation in accounting is the method used to distribute indirect costs, such as service department expenses, among different departments or profit centers. It aims to assign costs based on actual usage or benefits received from a service. Effective cost allocation is essential for understanding the true cost of operating different sections of a business and for making informed decisions.

Here are a few reasons why cost allocation is important:
  • Provides Insight: Understanding where costs are incurred helps to reveal inefficiencies and areas that may need attention or improvement.
  • Enhance Accountability: Cost allocation encourages departments to optimize their resource usage by linking expenses to service consumption.
  • Supports Decision Making: By highlighting cost drivers, management can make strategic decisions that lead to better resource allocation.
To effectively allocate costs, the selection of appropriate activity bases is crucial. In many cases, this involves identifying metrics that accurately reflect departmental workload or service consumption. For instance, in electronic data processing, using computer hours as an activity base ensures expenses are allocated based on actual resource utilization.
Profit Center Management
Profit center management revolves around the principle of managing separate entities within a business to ensure optimal performance. Each profit center is responsible for generating revenue and contributing to the overall profit of the organization. The role of service departments is to support these profit centers by providing necessary services that facilitate their operation.

By using activity-based cost allocation, profit center management gains several benefits:
  • Increased Efficiency: Accurately linking expenses to services helps profit centers better understand their costs, thereby driving efficiency.
  • Improved Decision Making: With clearer visibility into cost structures, managers can make better strategic and operational decisions.
  • Enhanced Performance Measurement: By isolating the revenues and expenses of each profit center, organizations can more accurately assess performance and profitability.
Effective profit center management requires collaboration across all departments, including those that do not directly generate revenue. By integrating service department expenses into profit center financials using appropriate activity bases, a company can improve its financial health and strategic outlook.

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Most popular questions from this chapter

The condensed income statement for the European Division of Cougar Motors Inc. is as follows (assuming no service department charges): \begin{tabular}{lr} Sales & \(\$ 875,000\) \\ Cost of goods sold & 400,000 \\ Gross profit & \(\$ 475,000\) \\ Administrative expenses & 282,500 \\ Income from operations & \(\$ 192,500\) \\ \hline \hline \end{tabular} The manager of the European Division is considering ways to increase the rate of return on investment. a. Using the DuPont formula for rate of return on investment, determine the profit margin, investment turnover, and rate of return on investment of the European Division, assuming that \(\$ 1,750,000\) of assets have been invested in the European Division. b. If expenses could be reduced by \(\$ 52,500\) without decreasing sales, what would be the impact on the profit margin, investment turnover, and rate of return on investment for the European Division?

Hilton Hotels Corporation provides lodging services around the world. The company is separated into three major divisions: \- Hotel Ownership: Hotels owned and operated by Hilton. \- Managing and Franchising: Hotels franchised to others or managed for others. \- Timeshare: Resort properties managed for timeshare vacation owners. Financial information for each division, from a recent annual report, is as follows (in millions): \begin{tabular}{lrrr} & Hotel Ownership & Managing and Franchising & Timeshare \\ \hline Revenues & \(\$ 2,215\) & \(\$ 1,510\) & \(\$ 421\) \\ Income from operations & 394 & 343 & 99 \\ Total assets & 4,825 & 2,112 & 507 \end{tabular} a. Use the DuPont formula to determine the return on investment for each of the Hilton business divisions. Round whole percents to one decimal place and investment turnover to one decimal place. b. Determine the residual income for each division, assuming a minimum acceptable income of \(14 \%\) of total assets. Round minimal acceptable return to the nearest million dollars. c. Interpret your results.

Data for Grobe Products Company is presented in the following table of rates of return on investment and residual incomes: \begin{tabular}{cccccc} Invested Assets & Income from Operations & Rate of Return on Investment & Minimum Rate of Return & Minimum Acceptable Income from Operations & Residual Income \\ \hline\(\$ 643,750\) & \(\$ 115,875\) & (a) & \(12 \%\) & (b) & (c) \\ \(\$ 418,750\) & (d) & (e) & \((\mathrm{f})\) & \(\$ 62,813\) & \(\$ 16,750\) \\ \(\$ 275,000\) & \((\mathrm{~g})\) & \(12 \%\) & \((\mathrm{~h})\) & \(\$ 44,000\) & (i) \\\ \(\$ 600,000\) & \(\$ 84,000\) & (j) & \(10 \%\) & (k) & (l) \end{tabular} Determine the missing items, identifying each item by the appropriate letter.

American Express Company is a major financial services company, noted for its American Express \({ }^{\circ}\) card. Below are some of the performance measures used by the company in its balanced scorecard. \(\begin{array}{ll}\text { Average cardmember spending } & \text { Number of merchant si } \\ \text { Cards in force } & \text { Number of card choices } \\\ \text { Earnings growth } & \text { Number of new card laun } \\ \text { Hours of credit consultant training } & \text { Return on equity } \\ \text { Investment in information technology } & \text { Revenue growth } \\ \text { Number of Internet features } & \end{array}\) For each measure, identify whether the measure best fits the innovation, customer, internal process, or financial dimension of the balanced scorecard.

Several years ago, United Parcel Service (UPS) believed that the Internet was going to change the parcel delivery market and would require UPS to become a more nimble and customerfocused organization. As a result, UPS replaced its old measurement system, which was \(90 \%\) oriented toward financial performance, with a balanced scorecard. The scorecard emphasized four "point of arrival" measures, which were: 1\. Customer satisfaction index-a measure of customer satisfaction. 2\. Employee relations index-a measure of employee sentiment and morale. 3\. Competitive position-delivery performance relative to competition. 4\. Time in transit-the time from order entry to delivery. a. Why did UPS introduce a balanced scorecard and nonfinancial measures in its new performance measurement system? b. Why do you think UPS included a factor measuring employee sentiment?

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