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Chapter 1: Q8OQ (page 66)

What are the three general factors that determine the fit of a new or revised service process?

Short Answer

Expert verified

a) Similarity to current service

b) Similarity to current processes

c) Financial justification

Step by step solution

01

Similarity to current service

This looks like the current service should be well-suited as per the current assistance provided for the purchaser. There ought not to be any assistance experience variety regarding the client.

02

Similarity to current processes

This alludes to support handling. To execute new assistance processes, we can utilize new, what are more exceptional assets. In any case, handling ought to be as per the current handling practice.

03

Financial justification

Embracing and planning another assistance is a costly cycle.In this manner, it is essential to legitimize propositions administration monetarily well ahead of time. So they don't prompt monetary emergencies later on.

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