91影视

Variation inherent in the process itself.

This is when one or more activities stop because of a lack of work.

Question: What term is used to mean manufacturing designed to achieve high customer satisfaction with minimum levels of inventory investment?

Design a process that meets your requirements. Describe it by using a flowchart similar to that shown in Exhibit 9.5.

What would be the impact of purchasing 鈥渆lectronic鈥� slot machines that do not use coins?

What would be the Cpk for the process if it were centered between the specification limits (assume the process standard deviation is the same)?

What does the product鈥損rocess matrix tell us? How should the kitchen of a Chinese restaurant be structured?

Behavioral scientists suggest that we remember events as snapshots, not movies. How would you apply this to designing a service?

Discuss the purposes of and differences between p-charts and X - and R-charts

Compare McDonald鈥檚 old and current processes for making hamburgers. How valid is McDonald鈥檚 claim that the new process will produce fresher hamburgers for the customer? Comparing McDonald鈥檚 current process to the processes used by Burger King and Wendy鈥檚, which process would appear to produce the freshest hamburgers?