/*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} Question 20: The chapter presents multiple te... [FREE SOLUTION] | 91影视

91影视

Log out

Learning Materials

Features

Discover

Chapter 3: Question 20: (page 369)

The chapter presents multiple techniques that service firms can use to make their processes leaner. Which technique is demonstrated by a restaurant that offers special discounts midweek to attract more demand during a traditionally slow period?

Short Answer

Expert verified

Answer

The restaurant needs to opt for the technique of leveling the facility load that will help them to attract more demand during a traditionally slow period.

Step by step solution

01

Level the facility load

Level the facility load refers to the process of removing the extra load from therestaurant which will help them to focus on the main customers by removing unnecessary waste in the form of non-profitable customers.

02

Benefits of leveling the facility load

only those customers that are profitable to their businesses will lead them to increase their profitability at the time of a traditionally slow period. Therestaurant can focus on those customers by giving them additional discounts who are their regular customers or can offer them free sweet dishes in the form of tokens.

Unlock Step-by-Step Solutions & Ace Your Exams!

  • Full Textbook Solutions

    Get detailed explanations and key concepts

  • Unlimited Al creation

    Al flashcards, explanations, exams and more...

  • Ads-free access

    To over 500 millions flashcards

  • Money-back guarantee

    We refund you if you fail your exam.

Over 30 million students worldwide already upgrade their learning with 91影视!

One App. One Place for Learning.

All the tools & learning materials you need for study success - in one app.

Get started for free

Most popular questions from this chapter

A manufacturer has decided to locate a new factory in north-western United States to serve growing demand in that market. It has narrowed the potential sites down to two finalists, City A and City B. It has developed a list of important factors to consider in selecting a site, and rated each as shown in the following table.

Factor

City A

City B

Utility rates

100

115

Availability of skilled labour

78

75

Tax rates

40

35

Transportation

46

38

Proximity to suppliers

35

34

Quality of life

19

16

Based on this data, which city appears to be the better choice?

The McDonald鈥檚 fast-food restaurant on campus sells an average of 4,000 quarter-pound hamburgers each week. Hamburger patties are resupplied twice a week, and on average the store has 350 pounds of hamburger in stock. Assume that the hamburger patties cost $1.00 a pound. What is the inventory turnover for the hamburger patties? On average, how many days of supply are on hand?

DM Office Products (DMOP) is a wholesale supplier of Office products with one facility in Pennsylvania. It has decided to build a new distribution warehouse in the state of New York to help serve the growing demand in that market. It has four major customers located in Buffalo, Syracuse, Albany, and New York City. Though New York City is the largest market, it also has the greatest competition and DMOP is not a major player there. When DMOP ships an order to a customer it uses its small fleet of two trucks to deliver, so the cost of delivery is essentially the same for a full or partially full truck. The expected number of annual shipments to each city and their coordinates on an x, y grid is shown in the following table

Use the centroid method to recommend a location for the new warehouse for DMOP. Round your coordinates to one decimal place

Question:Evaluate an alternative that involves consolidating all 20-foot volumes and using only a single consolidation center in Shanghai/Ningbo. Assume that all the existing 20-foot volume and the existing consolidation center volume are sent to this single consolidation center by suppliers. This new consolidation center volume would be packed into 40-foot containers filled to 96 percent and shipped to the United States. The existing 40-foot volume would still be shipped directly from the suppliers at 85 percent capacity utilization.

What are the characteristics of efficient, responsive, risk-hedging, and agile supply chains? Can a supply chain be both efficient and responsive? Risk-hedging and agile? Why or why not?
See all solutions

Recommended explanations on Business Studies Textbooks

Managers

Read Explanation

Strategic Analysis

Read Explanation

Insurance

Read Explanation

Introduction to Business

Read Explanation

Sales in Business

Read Explanation

Operational Management

Read Explanation
View all explanations

What do you think about this solution?

We value your feedback to improve our textbook solutions.

Study anywhere. Anytime. Across all devices.